At ElectroNeek, a B2B company, accessible from https://electroneek.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ElectroNeek and how we use it.

1. Scope of the Data Privacy Policy

This Data Privacy Policy shall only be applicable to products, websites and services (hereafter referred to as “Services”) offered by ElectroNeek. Under no circumstances, shall the policy apply to any third party websites that may be linked to our websites. Such third party websites will be governed by their own privacy policies, which we strongly encourage you to visit and review, and we accept no responsibility for the content or the use of such websites, nor for their data privacy policies.

This Data Privacy Policy applies to the collecting, processing and use of personal data in the context of the subscription to our Services (such as for example RPA apps) and in the context of visiting the ElectroNeek website.

This Data Privacy Policy shall illustrate to you as a visitor of our website or as a customer of our services what type of information we collect and how we use it.

For a better understanding of the following information, please find hereinafter a few explanations on the use of certain terms:

When we use the terms “We”, “US“, “Our“ we refer to the company ElectroNeek, whereas the terms “You“ or “Your“ refers to you as a visitor of Our website or user of Our Services.

“Personal data” means any information that You have provided to Us and is related to an identifiable or identified person, such as your name, e-mail address, telephone number and other relevant contact information. We may use this information to respond to Your requests for information about Our company and/or the use of Our services and support.

By using Our Services You explicitly accept and agree to be bound by the terms of the current Data Privacy Policy. If you do not agree to these terms, please stop using the Services and do not access our website.

2. Data Collection and Use Thereof

2.1. Collection and Use of non-personally identifiable data

When entering Our website our IT systems automatically collects and stores certain information in so-called log files, which Your browser sends to Us automatically, such as Your browser type, date and time when You visited Our website, the browser settings and the operating systems that You use.

We collect this data for statistical purposes, to improve Our Services and with a view to ensuring, by means of anonymous analysis of the general patterns of use of Our customers and prospects, that Our website and Our Services and are tailored to Your needs and to provide You information and update You on the development of Services, which we assume might be of interest for You.

In addition to the aforementioned data, we may also collect anonymous information (i.e. non-personal) and aggregated data. This data enables improvement and development of Our current and future Services based on the interests and behaviors of users, and enables Us to offer you relevant and interesting offers, information and services.

2.2. Collection and Use of Personal Data

When You contact Us, by calling Us, corresponding by telephone, e-mail, submitting a digital contact form on our website or otherwise, you may provide Us with various information about You. This includes information You submit when registering to use our website, or when subscribing to Our Services, participating in social media discussion or information panels and forums on Our website, or informing us about a problem on Our website. The information You provide Us may contain your name, e-mail address, telephone number, photograph or a personal description.

The aforesaid data will be used by Us:

– first and foremost to fulfill Our contractual obligations to You according to the terms and conditions of the EULA but also to enable the offering of Services to You which you are interested in;

– to continually improve Our website, products and Services, as well as Our marketing material and to ensure that the content of Our website is optimally tailored to Your needs and presented in the most effective way on Your computer;

– to provide You with information about new offerings and changes within Our Services as well as to let You know about new Services that We may have available for You which may interest You;

– and finally in the context of Our endeavors to provide You with the utmost security when using our website.

3. Processing and Disclosure of Data

ElectroNeek does not disclose any personal data to companies or individuals outside of ElectroNeek, except in the cases listed below:

3.1. Your Consent

Based on Your consent, we may transfer your data, including personal data, to others according to your instructions or according to the information given at the time when You provided the respective consent.

3.2. For legal reasons

We will share personal information outside of Connect with authorities, companies or people, only if We have good reason to believe that access, use or disclosure of the information is necessary to:

meet any applicable law, regulation, legal process or enforceable governmental request,

enforce the applicable terms and conditions of our services, including investigation of potential violations,

protect against harm to the rights, property or safety of ElectroNeek, of our users and customers, respectively of others, as permitted or required by law.

If ElectroNeek is involved in a merger, acquisition, or sale of assets, we may transfer your non-personally identifiable information to the potential buyer or to the seller of this company or the assets, while still continuing to ensure the confidentiality of the personally identifiable data.

3.3. Services Provision and Fulfilling Contractual Obligations

We may disclose Your personal information to others, such as partners and subcontractors in the context of providing Our services in order to fulfill Our contractual obligations as well as to the offering of services, however always ensuring the confidentiality of the personally identifiable data.

4. Use of Cookies

Our website uses so-called “cookies“. Cookies are small text files that are automatically generated by your browser (such as for example Safari or Internet Explorer), and are stored to your hard drive (laptop, tablet, smartphone etc.) by the web server.

Cookies enable Us to enhance Our Service quality and allows us for example to optimize the use of Our Services for You so that we can better tailor Our Services to Your needs and display it in the most efficient way on Your device.

We use so-called “session cookies”, which allow Us to recognize that You already visited certain pages on Our website. These cookies will be deleted when You leave Our website.

The data generated by these cookies is necessary for the above stated purposes and We will only make use of the data strictly in accordance with the applicable laws and regulation and any contractual terms.

Do not track preferences

The majority of browsers automatically accept cookies. However, you can usually  prevent the storage of cookies by selecting the appropriate settings on Your browser software to change the preferences to reject cookies or always to be notified when You receive a cookie, before it would be stored.

Do Not Track options are available in a number of browsers including:

Firefox
Internet Explorer
Chrome
Safari
Opera

Please note that disabling cookies may limit the functionality of Our website and may also limit or prevent the use of Our services.

Do Not Track Disclosures

Some web browsers may transmit “do-not-track” (“DNT”) signals to mobile applications with which the user communicates. We currently do not change our tracking practices in response to DNT settings in your web browser.

Our third party partners, such as web analytics companies and third party ad networks, may collect information about you and your online activities over time and across our Services and other online properties. These third parties may not change their tracking practices in response to DNT settings in your web browser and we do not obligate these parties to honor DNT settings. We utilize Analytics Tools for our web analytics and you can opt out of your usage data being included and read their privacy policies as covered in point 5 (Use of Analysis and Tracking Tools).

Additionally, as your privacy is our main concern, you may scan your browser to disable marketing cookies by using some of the publicly available third party solution, which we do not sponsor, support, or promote their usage, and are not related by any means with our ElectroNeek, but we inform you about in a clear expression of guidance and good faith:

https://optout.networkadvertising.org/
http://www.aboutads.info/choices

 

5. Use of Analysis and Tracking Tools

5.1. Tracking-Tools

We use the tracking tools listed hereinafter to ensure an efficient design and a continuous optimization of Our website, to better serve Your needs.

We also use the tracking tools with a view to statistically measure the use of Our website and to analyze such use to enable Us to provide an optimized website and to provide You with relevant and personalized offerings of Our Services. More information about the purposes for processing the respective data and the data categories processed can be found in data privacy and terms and conditions of the corresponding tracking tools as listed hereinafter.

a) Google Analytics

We use Google Analytics, a web analysis service of Google Inc. (https://www.google.de/intl/en/about/ ) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; im Folgenden „Google“) to ensure an appropriate, user-friendly design and the optimization of Our website.

In this context, anonymous user profiles will be generated and cookies used.

The information generated by the cookie about Your use of this website (such as browser-type/-version, operating system used, referrer URL, host name of the computer making the request (IP address), time of server request, is usually transferred to Google servers and stored there.

On Our behalf, Google will use this information to evaluate Your use of Our website, to compile reports on website activity and to provide US with other services related to website and Internet use. This information may also be transferred to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstance will the IP address be transferred by Your browser in the context of Google Analytics being merged with other Google data.

The IP addresses will be anonymous (IP masking) in order to ensure anonymous collection of IP addresses. The IP address transmitted by Your browser in the context of Google Analytics is not merged with other Google data. You can prevent cookies from being stored by adjusting the settings of Your browser software accordingly. We should nevertheless advise You that by doing so, You will not necessarily be able to use Our website’s functionality in its entirety.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the https://tools.google.com/dlpage/gaoptout?hl=en 

Please note however that deactivation of this kind might prevent the use of certain functions of this Website. By using the website you specifically consent to the processing of your personal data by Google under the conditions and for the purposes described above.

Alternatively to the Browser-Add-on, especially with browsers on mobile devices, you can also prevent the data collection by Google Analytics by clicking on this link : Disable Google Analytics . 

An opt-out-cookie will be set, preventing the further collection of Your data when You visit this website. Please note that the opt-out-cookie will only be valid on this browser and for this website and will be stored on Your device.

If You delete the opt-out cookie on this browser You will have to enable the opt-out cookie again at a later time.

For more information on terms of use and data protection, please visit

“https://www.google.com/analytics/terms/gb.html “, or

“https://policies.google.com/?hl=en “.

b) Google Ads Conversion Tracking

We use web analysis and market analysis software for the statistical evaluation and for the optimization of Our website, We also use Google Conversion Tracking. As part of Google Ads, We use so-called conversion tracking. If you get to Our website, by clicking on an ad served by Google, a conversion tracking cookie is set. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the Ads advertiser website and the cookie has not yet expired, Google and the Ads advertiser can tell that the user clicked on the ad and proceeded to that page.

Each Google Ads advertiser has a different cookie. Thus, Cookies cannot be tracked using the website of an Ads advertiser. The information obtained by using the conversion cookie is used to create conversion statistics for the Ads advertisers who have opted for conversion tracking. Advertisers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out easily disabling the Google Conversion Tracking cookie by changing your browser settings in such a way to automatically blocking cookies coming from the domain: „www.googleadservices.com“. Please note that disabling cookies may limit the functionality of the website. Conversion cookies are based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google Ads and Google Conversion Tracking, see the Google Privacy Policy :  https://policies.google.com/privacy?gl=de&hl=en .

c) HubSpot

Our website uses HubSpot, a web analyst service from HubSpot Inc., USA. HubSpot is a US company with a subsidiary in Ireland (contact: HubSpot 2 nd Floor 30 North Wall Quay, Dublin 1, Ireland). HubSpot participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework.

HubSpot uses Cookies, which are placed in the memory of Your browser and enable ElectroNeek to conduct an analysis of the use of the general patterns of the use of the website. HubSpot will analyze the information collected (such as for example the IP address of the computer, geographic location, identification data of the browser used, data and time of visit and web pages visited during access) on behalf of ElectroNeek in order to generate statistical reports about the user behavior related to Our website. These statistics enable Us to improve Our marketing activities and the content of Our website. The data also helps Us to conduct effective marketing activities and to serve tailor made offerings to You.

We use HubSpot based on the EU standard contract clauses. You can find the scope of the data collection and storage by HubSpot and the privacy guidelines at https://legal.hubspot.com/de/privacy-policy .

When submitting a digital contact form on Our website ElectroNeek.com will be enabled through the HubSpot services, to collect information.

When you fill out a form on our website, ElectroNeek.com can use HubSpot to collect personal information about You and your website visits if necessary. When you submit forms via Our website, your name and e-mail address are also recorded and stored. This data is used to provide You information on ElectroNeeks own products/services topics we believe may be of interest to you.

ElectroNeek will use the data collected for it by HubSpot solely for the purposes mentioned above and will under no circumstances sell the data to any third parties.

If You don’t want information concerning the use of Your website visits used for the purposes described above at any time You can update your preferences relating to the information We may send to use, or you may unsubscribe from all marketing information and request to be removed from our marketing databases.

More information about the use terms and about the privacy policy of HubSpot Inc. can be accessed under http://www.hubspot.com/terms-of-service  and http://www.hubspot.com/privacy-policy .

All data ascertained is subject to this data privacy policy. HubSpot participates in and has certified its compliance with the EU-U.S. and the Swiss-U.S. Privacy Shield Framework and also with the EU Standard Contractual (Model) Clauses.

d) Mouseflow

Our website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, information on pages visited and content accessed, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymous IP address, location (city/country), language, and similar metadata. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser.

If you’d like to opt-out, you can do so at  https://mouseflow.com/opt-out .

If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact Us first or, as a secondary option, contact Mouseflow at [email protected].

For more information, see Mouseflow’s Privacy Policy at http://mouseflow.com/privacy/ .

For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/ .

e) Mixpanel

We use Mixpanel. Mixpanel is a business analytics service company. It tracks user interactions with web, internet-connected products and mobile applications and provides tools for targeted communication with them. Data collected is used to build custom reports and measure user engagement and retention, to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about our product.

Do Not track Settings: Follow the instructions in this guide to prevent your browser from sending data to Mixpanel.

For more information, see Mixpanel’s Security & Privacy Policy at

https://mixpanel.com/security-privacy/
https://mixpanel.com/legal/privacy-policy/

If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact Us first or, as a secondary option, contact Mixpanel at [email protected].

6. Social Media Plug-ins

Social media providers whose content integrated on our Websites collect the IP address of the user. They collect your IP address to deliver the content. The IP address is required to display the content or function. 

Social media content providers may also use so-called pixel tags (invisible graphics, also known as “web beacons” or “clear GIFs”) for statistical or marketing purposes. The “pixel tags” are used to evaluate information such as user behavior on the individual web pages of this website. The pseudonymous information may also be placed in cookies on the user’s device and may contain, among other things, technical information on the browser and operating system, the websites to be referred to, the time of visit and other details on the use of our website, as well as being linked to such information from other sources.

WHAT IS THE LEGAL BASIS FOR PROCESSING?

We have incorporated social media content and process data accordingly to safeguard our legitimate interests as the responsible website operator. This content optimizes our online presence and makes the Websites more user-friendly. The content also enables us to align our Websites offers with user behavior in relation to interests and to provide the user with a diverse and wide-ranging online experience. For social media providers of this content to be able to show the user the content we have integrated, it is technically necessary that the social media provider processes the IP address of the user. 

As far as possible, we integrate social media plug-ins in a privacy-friendly way, so that you as a user of our website are informed that when you select a certain embedded content, a connection is established to the server of the social media provider who provides this content. Only when the user clicks on the embedded content does the connection take place, so that data exchange between the user’s device and the server of the social media provider takes place.

In this case you as the user give the necessary consent to the resulting data transfer as well as data collection and processing by the social media provider by your active action in the form of clicking the content again after the information has been provided. In this case, the legal basis for our forwarding of data to the social media provider is consent. 

Insofar as a service provider does not enable such a data protection-friendly integration of its content but wishes to start collecting and processing data before actively selecting the relevant content, we will first obtain the user’s consent when the user enters our website. If the user gives this consent, the relevant plugin or script is loaded. If consent is refused, no data processing will take place to the extent described above. In this case, however, the corresponding content is not available.

Our Privacy Policy is no longer effective with respect to information that you disclose on any website linked to the ElectroNeek Website. Your actions at other websites that are linked to our Website are subject to that website’s policies and terms, and you should review those terms and policies before disclosing personal information.

ElectroNeek work with the following Social Media Providers:

– Youtube (YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA) 

Privacy Policy https://policies.google.com/privacy?hl=en
Privacy settings: https://myaccount.google.com/u/0/yourdata/youtube?hl=en
Privacy Controls: https://policies.google.com/privacy?hl=en#infochoices
Term of use: https://policies.google.com/terms?hl=en
Cookie Policy: https://policies.google.com/technologies/cookies?hl=en


– Facebook (Facebook, Inc. 1601 Willow Road, Menlo Park, CA 94025) 

Privacy policy: https://www.facebook.com/about/privacy/
Privacy settings: https://www.facebook.com/settings
Terms of use: https://www.facebook.com/legal/terms/update
Cookie Policy: https://www.facebook.com/policies/cookies
Information about joint responsibility:https://www.facebook.com/legal/terms/page_controller_addendum 
Information about “Insights” Data: https://www.facebook.com/legal/terms/information_about_page_insights_data
Opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com, 
Adequacy Level or appropriate safeguards for transfer: 
Facebook EU Data Transfer Addendum: https://www.facebook.com/legal/EU_data_transfer_addendum


– Instagram (Instagram Inc.,1601 Willow Road, Menlo Park, CA, 94025, USA) – 

Privacy policy/ Opt-out: http://instagram.com/about/legal/privacy/
Privacy settings: https://www.instagram.com/accounts/privacy_and_security/
Cookie policy: https://help.instagram.com/1896641480634370?ref=ig
Terms of use: https://help.instagram.com/581066165581870?ref=dp


– Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) – 

Privacy policy: https://twitter.com/en/privacy
Opt-out: https://twitter.com/personalization
Privacy settings: https://twitter.com/settings/your_twitter_data
Cookie Policy: https://help.twitter.com/en/rules-and-policies/twitter-cookies
Terms of use: https://twitter.com/en/tos

Adequacy Level or appropriate safeguards for transfer:

In absence of an adequacy decision or appropriate safeguards a transfer only takes place after the data subject has explicitly consented to the proposed transfer, after having been informed of the possible risks of such transfers for the data subject due to the absence of an adequacy decision and appropriate safeguards.

– LinkedIn (LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA) –

Privacy policy: https://www.linkedin.com/legal/privacy-policy 
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out 
Privacy settings: https://www.linkedin.com/help/linkedin/answer/92055/understanding-your-privacy-settings
Cookie policy: https://www.linkedin.com/legal/cookie-policy
Terms of use: https://www.linkedin.com/legal/user-agreement
Adequacy Level or appropriate safeguards for transfer: 
LinkedIn Data Transfer Addendum including SCCs: https://linkedin.com/legal/l/dpa 


7. Your rights regarding your Personal Data

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

It is very important for you to know that at ElectroNeek, we do not sell your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by sending an email to [email protected]

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us by sending an email to [email protected]. We will do our best efforts to attend it as soon as it gets possible, but keeping in mind the following:

The Children’s Online Privacy Protection Act, or COPPA

The Children’s Online Privacy Protection Act, or COPPA, applies to websites, apps, and services directed to children under the age of 13 and general audience apps, websites, or services with users known to be under the age of 13.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately by sending an email to [email protected],  and we will do our best efforts to promptly remove such information from our records.

In accordance with above mentioned legal provisions, you have the right to obtain the following information from us at any time, if we store personal data from your contact with Us and if we do, what personal data of Yours we store, what our purpose for storing this data is, as well as to find out the origin and recipient, or the recipient of the data.

Such inquiries can be directed to the following contact information:

ElectroNeek

E-Mail: [email protected] 

Should You still have any questions about the present Data Privacy Policy or to the measures that We have taken to protect personally identifiable data, please feel free to send a notice to the above stated address. If You get in contact with Us, We will store the respective personal data provided by You in order to answer Your questions and to provide You with the requested information.

8. Security

We always use Our very best efforts to protect Our services and Your personal data from unauthorized access, misuse, disclosure or destruction and only use up to date SSL secured communication when transmitting data over Our systems.

Any access to personal data will be strictly confined by US to such employees and contractors, who absolutely need to know the respective data in order to process them on Our behalf and who are bound by strict confidentiality obligations and face severe consequences in case they fail to be compliant with such terms.

However, due to the inherent nature of the Internet as an open global communication network, We cannot guarantee that information during transmission through the Internet is fully secure or error-free or that the data is absolutely safe from intrusion by third parties during its transmission or storage.

However, We guarantee to use commercially reasonable methods and always take all possible economically justifiable precautions to implement the technical security of all data transmissions in the best possible way. 

ElectroNeek has been audited by an independent firm under SSAE18 (Clarified Attestation Standards), confirming we meet the requirements set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability and Confidentiality, and attesting ElectroNeek as SOC 2 Type 2 Compliant.

9. Changes and Validity of the Data Privacy Policy

This Data Privacy Policy is actually valid and was last updated July 1, 2022.

We may change the Data Privacy Policy from time to time to reflect new services or offerings, changes in our Personal Data practices or relevant laws and regulations. You can review and print out the current Data Privacy Policy at any time from Our website. For new users of ElectroNeek Services the actual Data Privacy Policy shall be applicable automatically when published and posted on Our website. For existing users, the changes shall become effective, when they continue to use Our services. If You disagree with the changes in the terms of Our Data Privacy Policy, You must notify Us before the changes become effective and inform Us that You will no longer use Our services and want to deactivate Your account by sending US an email to [email protected]